WhatsApp plays a crucial role in the daily marketing and sales operations of businesses aiming for rapid growth through social selling. From client engagement, bulk marketing, operations management, data retention, to after-sales service, WhatsApp is indispensable. However, managing multiple WhatsApp accounts can be challenging due to strict account regulations. Here, we outline common issues and effective solutions for managing WhatsApp accounts.
The Foundation: Account Registration
A WhatsApp account is fundamental to all operations, yet registering an account can pose several challenges. Here’s how to navigate the process effectively:
Registration Essentials: A physical SIM card, a phone, and a unified device-SIM setup are indispensable. The phone must be able to receive verification codes or calls. For specific registration issues, feel free to contact us for detailed guidance.
Warming Up Your Accounts
To ensure the longevity of your WhatsApp accounts, it’s crucial to warm them up during the initial stages, particularly in the first two weeks before starting any marketing activities. Here’s how:
1. Account Setup: Configure basic settings such as name, profile picture, status, and add a few WhatsApp contacts to establish initial activity.
2. Maintain Activity: Regularly get online, interact with contacts, and post statuses to keep the account active and avoid being flagged as a marketing account.
3. Bulk Account Interaction: Use an account matrix strategy to distribute marketing activities across multiple accounts, reducing the risk of any single account being flagged.
Detailed Warming-up Steps:
1. Consistent Identity: Once set, do not frequently change your account name or profile picture.
2. Avoid Residual Data: If the number was previously used, do not respond to old messages as it might lead to a ban.
3. Daily Messaging: Send messages to 3-4 contacts daily, preferably those saved in your phone’s contact list. Aim for over 20 text messages without links.
4. Voice and Video Calls: Make voice calls lasting over 5 minutes and, if possible, video calls.
5. Avoid Group Creation: Do not create groups with new accounts as it poses a high risk of being banned.
6. Consistent Activity: Follow these steps for 10 days to ensure WhatsApp recognizes the account as normal. After this period, you can start sending messages but avoid bulk messaging.
Preventing Account Bans
Warming-up is part of preventing bans, but additional strategies include distributing marketing activities and using multiple accounts to reduce risks.
Diversified Marketing: Spread marketing activities across multiple accounts to naturally lower the risk of any single account being banned.
Tools and Solutions: Utilize tools like SocialEpoch’s marketing model, WhatsApp live code tools, and multi-account management tools. These tools help distribute marketing activities evenly across multiple accounts, ensuring longer account lifespans.
Unbanning Accounts
When a WhatsApp account is registered, it has an initial lifespan. Factors such as consistency between the SIM card, phone number, and device, as well as language, time zone, location, IP address, and the level of marketing activity, all affect the account’s longevity. It’s worth noting that many marketing and sales teams tend to overuse their WhatsApp accounts, leading to frequent bans. If an account gets banned, the first priority should be to unban it and minimize any potential losses. Here’s how to address them:
1. Customer Support Request: Use the WhatsApp mobile app to request support directly, providing screenshots and explaining the issue.
2. Email Support: Write to support@support.whatsapp.com with account details and a sincere explanation of the issue, promising compliance with rules.
3. Professional Services: Using SocialEpoch‘s proprietary unblocking method, we achieve a high unblocking rate. While providing you with bulk accounts, we also help you unblock any accounts that get banned during use. During the account service period with SocialEpoch, you only need to use the accounts; we will handle any issues you encounter in the process.
Recovering Data from Banned Accounts
Losing access to customer data and chat history due to bans can be detrimental. To mitigate this risk:
Data Backup Solutions: SocialEpoch’s WhatsApp SCRM automatically backs up customer data and chat history. This ensures that even if an account is banned or a team member leaves, critical data can be transferred to a new account seamlessly.
Currently, SocialEpoch offers a combination of accounts, marketing systems, and services to tackle challenges in WhatsApp marketing. Contact us now for a free online demonstration and test account!
By following these guidelines and utilizing professional tools and services, you can effectively manage multiple WhatsApp accounts for business without the constant worry of getting banned.
